Privacy

Nhung Concierge Cleaning LLC · Last updated September 21, 2026

We are a two-person cleaning company. We collect only what we need to clean your home, text you about it, and get paid. This page says what that is, in plain words.

What we collect

• Your name and mobile number, so we can confirm the visit, tell you when we are on our way, and send your photos.
• Your address and access notes, so we can get in and do the work. Alarm codes and lockbox codes stay in the job record and are shown only to the two of us.
• Photos of the rooms we clean, taken before and after every visit. They are your proof of the work and ours. We do not photograph people, documents, mail or valuables on purpose, and we delete any that slip in.
• Your email, only if you give it, for receipts.
• For hosts, the calendar link you share so checkouts become cleanings.
• Payment is handled by our card processor. We never see or store your full card number.

How long we keep it

Photos are kept for 12 months after the visit, then deleted. Job records and invoices are kept as long as tax law requires. Text messages between us are kept on our business phone like any conversation.

What we never do

We never sell your information, share it with advertisers, or send marketing texts. Every text you get from us is about a visit you booked or asked about. Reply STOP to any message and we stop.

Your report link

Your photo report lives behind a private link that only you receive. Anyone you forward it to can see it, so share it as you would a photo of your home.

Deleting your data

Text or email us and ask. We delete your photos and contact details within 7 days, keeping only what tax law requires on invoices.

Contact

[email protected]
Nhung Concierge Cleaning LLC, St. Petersburg, Florida.